PEI - "Enterprise Wide Personnel & Technology Solutions"

Phones & Guides

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Phone System Guides

Nortel BCM50e
bulletBCM50 Phone System - Features Guide
bulletVoice Mail - Quick Reference  &  User Guide
bulletUnified Messaging - User Guide
bulletWindows Call Manager - User Guide

Office Phone Guides

Nortel Business Series Terminal T7316E
bulletNortel T7316E:
Reference Card
Nortel IP Phone 1140E
bulletNortel IP Phone 1140E:
User Guide
Brochure
Nortel IP Phone 2004
bulletNortel IP Phone 2004:
User Guide
Nortel Digital Phone M7208
bulletNortel M7208:
Reference Card

 

Remote Worker Phone Guides

Nortel IP Softphone 2050
bulletNortel IP Softphone 2050
(Installs on Windows XP or Vista)
bullet User Guide
bullet Brochure
bulletProduct Info
bulletConfiguration & Usage
Nortel Mobile Voice Client 2050
bulletNortel Mobile Voice Client 2050
(Installs on Windows Mobile device)
bullet User Guide
bulletProduct Info

 

Recommended Mobile Phones

PEI recommends and supports cell phones running Microsoft's Windows Mobile.  Compare your choices and select a SmartPhone with the following recommended capabilities:

bulletWindows Mobile 6 or greater (Professional version preferred over Standard)
bulletMicrosoft Office Mobile
bullet3G data speeds or better
bulletWi-Fi (recommended if using Nortel Mobile Voice Client)

Supported SmartPhones

AT&T Tilt
bulletAT&T Tilt - Windows Mobile 6 Professional
bulletProduct Info
bullet User Manual
bullet Getting Started Guide
Pantech Duo
bulletPantech Duo - Windows Mobile 6 Standard
bullet Product Info
bullet User Manual
bullet Getting Started Guide
BlackJack II
bulletBlackJack II - Windows Mobile 6 standard
bullet Product Info

Office Voice Mail Access

bulletInternal:
  1. Press button labeled [Voice Mail]
    -OR-  dial [FEATURE] 981
  2. If phone displays "Pswd:"
    Enter your PIN and then "#"
  3. If phone displays "Log:"
    Enter your 3-digit extension followed by PIN and then "#"
bulletExternal:
  1. Dial PEI's main office or toll free number
  2. During auto attendant greeting, press "* *"
  3. Enter your 3-digit extension followed by PIN and then "#"
    Example dialing sequence at Main Greeting: **3215555#

Remote Softphone Configuration and Access

bulletInitial Setup and Configuration
(Performed with assistance from PEI telecom administrator)
  1. Install Nortel IP Softphone 2050 on remote machine
  2. Register IP phone and assign extension
  3. Set "Keep Alive" option for Softphone
  4. Assign "Answer DN" to Softphone for user's regular extension
  5. Provide remote user with Nortel USB headset (Nortel Part No. NTEX14AC)
bulletStarting Remote Access Session
(Performed by remote user)
  1. Initiate VPN connection to PEI
  2. Connect Nortel USB headset
  3. Start Softphone program
  4. Start Remote Desktop connection and login
  5. Change contact manager's dialer to use Softphone's extension in both Line and Address fields. Menu action: Edit,Preferences -> Dialer
    (NOTE: Softphone's extension is displayed following 'DN:' on its display)
  6. ***REMEMBER- Before finishing remote access session:
    bulletSet Softphone's DND to ON
    bulletChange dialer back to regular extension in contact manager

Personal Enterprises, Inc.

910 Second Street * Suite 200 * Sacramento, CA 95814 
Phone: 916.567.1500 * Fax: 916.567.1599
Toll Free: 1.800.567.1525
webmaster@peijobs.com * http://www.peijobs.com

 

Copyright © 2005 Personal Enterprises, Inc.  All rights reserved. 
National member of NACCB.

This site was last updated on: Wednesday, May 26, 2010